Privacy Policy
Introduction
At GHARAM, we take your privacy very seriously. Browsing this site and using our services means you agree to the privacy policy set out below. Please read this policy carefully to understand how we handle and protect your personal information.
Information We Collect
We collect information you provide directly when creating an account, completing a purchase, or contacting us. This includes your name, email, phone number, shipping address, and payment details. We also automatically collect certain technical data such as IP address, browser type, and browsing patterns to improve your experience.
How We Use Information
We use your information to process your orders and deliver products, communicate with you regarding orders and inquiries, and send updates and notifications related to your account. We also use it to improve our site, personalize your shopping experience, and send promotional offers and exclusive news with your consent.
Sharing Information
We do not sell or rent your personal information to any third party. We share your data only with shipping companies to deliver your orders, payment providers to process transactions, and customer service partners to provide the best possible support. All of these parties are required to keep your data confidential.
Cookies
Our site uses cookies to improve browsing and remember your preferences. These small files are stored on your device and help us sign you in automatically, remember the contents of your cart, and analyze how you use the site. You can adjust your browser settings to reject cookies, but this may affect some site features.
Data Protection
We apply strict technical and organizational security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. We use modern encryption to protect payment data and provide a secure environment for electronic transactions. However, no method of online transmission can be guaranteed 100% secure.
User Rights
You have the right to access and correct your personal information, request deletion of your data from our system, object to the use of your data for marketing purposes, and request a copy of your data in a readable format. To exercise any of these rights, please contact us by email.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes described in this policy, or as required by law. Order data is retained for at least 5 years for accounting and tax purposes. You may request deletion of your data at any time, and we will respond within 30 days.
Policy Updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page along with an updated effective date. Your continued use of the site after any modification means you accept the updated policy.
Contact Us
If you have any questions or concerns about your privacy or how we handle your data, please do not hesitate to contact us at Gharam.fragrance@outlook.com or through the Contact Us page. Our data privacy team is ready to answer all your inquiries.